Terms of service
Overview
This online store is operated by Trucare FZC, trading as Hauck Middle East. These Terms of Service apply when you visit this website or purchase products from us.
Store information
Our online store serves customers in the United Arab Emirates. Prices are displayed in UAE dirhams (AED). Where applicable, VAT is included as indicated on the website or at checkout.
Orders
Submitting an order is an offer to purchase. We may accept or decline an order based on product availability, payment authorization, pricing accuracy, delivery coverage, or suspected fraud. An order is accepted when we send confirmation that it has been accepted or dispatched.
Please provide accurate billing, delivery, and contact information. Product availability may change before an order is accepted.
Products and pricing
We aim to present product descriptions, images, prices, and availability accurately. Colours and appearance may vary depending on your device. If we discover a material error affecting your order, we will contact you and provide an appropriate option, including cancellation and refund where applicable.
Payment
Payment must be completed using one of the methods offered at checkout. By submitting payment details, you confirm that you are authorized to use the selected method.
Shipping and returns
Delivery is governed by our Shipping policy. Returns and refunds are governed by our Refund policy. These policies form part of these Terms.
Acceptable use
You must not misuse this website, interfere with its operation, attempt unauthorized access, transmit malicious code, or use the Services for unlawful purposes.
Liability and consumer rights
Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under applicable UAE law. To the extent permitted by law, we are not responsible for indirect loss arising from misuse of the website or products, or events outside our reasonable control.
Changes to these Terms
We may update these Terms when our services, operations, or legal obligations change. The version published on this page applies from its publication date.
Governing law
These Terms are governed by the applicable laws of the United Arab Emirates.
Contact
Trucare FZC, trading as Hauck Middle East
1L07, 1L08A-B Hamriya Freezone Phase 1, Sharjah, UAE
Email: hauckgcc@gmail.com
Phone: +971 50 342 9520