Product Support

Use the product page and official manual as your first reference for assembly, adjustment, compatibility, care and safety information.

Before contacting support

  • Find the product name, SKU or EAN on the product, label or manual.
  • Read the official instruction manual linked on the product page.
  • For an order-related question, have your Shopify order number ready.

Contact the GCC team

Email hauckgcc@gmail.com. Include clear photographs when they are relevant to the question. Do not send payment-card details.